Shipping



We operate with two warehouses:

• Italy (Main) Warehouse: All international orders are shipped from our main warehouse in Milan.
• Turkey Warehouse: All orders placed within Turkey are fulfilled from our local warehouse.

This structure helps us reduce delivery times and offer faster, localized shipping for our customers.

Order 

We process orders within 1–2 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Estimated Delivery Times

Italy (for orders shipped from our Italy warehouse):
1–3 business days

European Union countries (Germany, France, Netherlands, Belgium, Spain, Austria, Greece, etc.):
2–5 business days

Turkey (for orders shipped from our Turkey warehouse):
1–3 business days

United Kingdom:
3–6 business days
Please note: customs clearance may affect delivery time.

Switzerland & Norway:
3–7 business days
Please note: these are non-EU countries and customs clearance may cause delays.

USA & Canada:
5–10 business days
Customs processing may occasionally cause slight delays.

Middle East (UAE, Qatar, Saudi Arabia):
5–10 business days
Delivery may be delayed due to customs regulations in certain countries.

Other countries (if applicable):
5–10 business days

Delivery times are approximate and may vary depending on destination and customs clearance.

Note for Non-EU Orders (USA, UK, UAE, etc.):
International orders may be subject to customs duties, import taxes, or handling fees upon delivery. These charges are the responsibility of the customer and vary by country.

Shipping Rates

Shipping fees are calculated at checkout based on the delivery location and order weight. We always strive to offer the most efficient and cost-effective shipping options available.

Couriers

We work with reliable international couriers to ensure fast and secure shipping worldwide.

Duties & Taxes

Please note that international orders (outside the EU) may be subject to import duties or taxes imposed by your local authorities. These charges are the responsibility of the customer and are not included in the item price or shipping fee.

If you have any questions regarding your order or shipping, please contact us at info@isolea.co